Order Cancellations

Your Customer cancelling an order is one the worst case scenarios that could possibly happen especially if the order has already shipped. A revenue reverse event occurs following a cancellation; both your commission and your Company’s revenue. Meet with your manager and work on containing the issue and try reversing your Customer’s decision. This scenario will test and fortify your sales process, and give it your full attention.

Published by Alan Gehami

Over 25 years of professional B2B complex technical sales in the telecom industry. Looking forward to meeting motivated individuals that strive to be successful professional sales people.

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