Speaking for myself, nearly all decisions I make are backed by an emotional state. It’s a good guess that your Customer’s behave in a similar way when confronted with a decision. Take note of your Customer’s emotional state – good mood, bad mood, not focused, etc. Adjust your conversation to help your Customer focus on what is important to closing the opportunity at hand.
Emotional Selling
Published by Alan Gehami
Over 25 years of professional complex B2B sales in the telecom industry. Look forward to meeting motivated people that appreciate the value of hard work and its positive impact. View more posts