Speaking for myself, nearly all decisions I make are backed by an emotional state. It’s a good guess that your Customer’s behave in a similar way when confronted with a decision. Take note of your Customer’s emotional state – good mood, bad mood, not focused, etc. Adjust your conversation to help your Customer focus on what is important to closing the opportunity at hand.
Published by Alan Gehami
Over 25 years of professional B2B complex technical sales in the telecom industry. Looking forward to meeting motivated individuals that strive to be successful professional sales people. View more posts